The ManyPixels Help Center

How to Be Successful with Manypixels

Whether you are a one-man show, a startup, an agency, or a big-time company,
we got you covered!
🙌🏻 

ManyPixels promotes a people to people attitude. Our collaboration includes everything that needs to be done between submitting your project briefs and taking ownership of your deliverables. You can think of yourself as the task manager and the process as a collaboration between yourself and your assigned ManyPixels designers, where the most efficient approach is always communication. Our team cannot yet read minds so the more into detail you can go regarding what you need and how it fits into your business, the faster you will obtain a perfect matching end result. 🙌🏻

In our experience, the most successful collaborations are the ones where our designers and clients are equally involved in the creative process.

Here’s our advice on how to get the most out of the service every month: 👇🏻

1. Manage your requests aka The Queue

Your Queue is your pipeline of requests. Your designer will work on it from top to bottom. It is therefore very important that your requests are sorted by priority order.

Our workflow is similar to a ping pong game. You serve the projects by submitting the briefs to your queue. Once we're done working on a certain project, you'll receive the update, we will mark it as Delivered and you'll have the next move. You can either reply and give us new instructions/revisions (we continue the game) or approve the project and we'll mark it as Completed. We both won! 🙌🏻

Our process ensures that we keep moving forward working on your Queue efficiently, by keeping only requests that are actionable on our side.

🚨 Make sure your queue is always updated and ready to be worked on!

💡 Tips & Tricks! Always submit small requests in big quantities rather than huge, complex projects all in one. Keep your queue full of small recurrent tasks (for complex projects please divide them into smaller sets). Be specific! Communicate! Have a plan!

2. Submit efficient requests aka The Brief

The design brief is your roadmap to describe the view, objectives, and strategy of a specific creative project, maximizing the chance of an end result that you will love. Whether you’re an entrepreneur, a creative agency, or part of a big corporation, a good design brief is a blueprint to the project's success.
Start by describing your business and industry and provide as much information as you can regarding the purpose of the project. Always provide assets, inspiration, and reference materials. 

💡 Tips & Tricks! 

  • Be clear and concise - keep your briefs efficiently structured, with concise sentences. Bullet points work great!
  • Tell us the WHY - it is less about throwing tens of inspiration links at your designer than it is about what motivates your choices. 
  • Use tools - there is plenty of helpful software out there, meant to make your business life easier. Loom, for example, helps you record videos of your screen where you can pinpoint what you want and like, or Balsamiq, that can help you create wireframes for your web design requests. 
  • Set your expectations - do you need a quick brush-up or a complete, well-thought design that can take more time? The more we know about this, the more we can adapt to your needs. 
  • Provide inspiration - What other similar concepts do you like and why? You can upload them as attachments, share them as links or even save them and select them as your brand profile. ☝🏻Where to find inspiration? Check our Ultimate Guide to creating efficient Mood Boards.

3. Test. Switch. Start from scratch.

We advise new clients to go through a "testing" phase to get to know the team better. This means sending in a number of different requests to figure out your assigned designers’ skills, strengths, and style. If you only want to work with a certain designer, please mention his name in the brief or ask to be assigned to your account. The same applies if / when you're not satisfied with a certain collaboration 👉🏻 we can always reassign another designer to your account and start from scratch. 

🚨 Don’t Expect Perfection on the First Draft. There’s a reason it’s called “a first draft” 👉🏻 it’s the starting point. The first step on the path to a finished piece. This is where your feedback and revisions are crucial. 

4. Be specific

Avoid generalized feedback. Unfortunately, there is nothing very constructive about “make it pop.” What, exactly does that mean? And what precisely is a “wow factor?”
Make sure you frame your feedback and describe precisely what it applies to (is it color, layout, content design, usability, etc.). Tools like Loom help a lot here, allowing you to record very contextual feedback directly on your screen.
Speak your mind, but stay concise. Use terms that are specific, not ambiguous. Keep everything connected back to your context. For example,  "I worry it won’t engage our core audience” is far more useful than “make it pop”.

5. Build a relationship with your assigned designer 

Having a good relationship with your designer/s improves the workflow, creating an atmosphere of trust and collaboration. This means both sides must be responsive, communicative, and respectful, playing their part in everyday workflow.
We provide daily updates ( Monday to Friday) so we need you to be available and involved too, in order to make things work. Great design takes time, trust the process, and do not give up. We are here to help! ✌🏼


🚨 Ready to submit your first request? Pick the right plan for you here.

Didn't find what you were looking for? 👀 Check out our Scope of Service or contact us directly.